Women Turtleneck Long Sleeves Comfort Plush Sweaters
Regular price $58.99 Sale price $28.99 Save $30.00
Sleeve Type:Long Sleeve
Shoulder (cm):S:43, M:44, L:45, XL:46, XXL:47, 3XL:48
Length (cm):S:65, M:66, L:67, XL:68, XXL:69, 3XL:70
Bust (cm):S:96, M:100, L:104, XL:108, XXL:112, 3XL:116
WOMENS CLOTHING SIZE GUIDE
ConfirmA confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 2-5 business days for your order (while some handmade items may need 6-9 business days). We will send you an email if the processing time takes longer than expected.
We offer free shipping by Flat rate shipping. For express shipping please choose the shipping method at check out page.
|SHIPPING METHOD||COST||SHIPPING TIME|
(EXCLUDES PROCESSING TIME)
$9 (free shipping for order $69+)
|10-15 business days|
|Expedited Shipping||$25||7-10 business days|
|Note: The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside USA or Canada), bad weather and international couriers.|
About Shipping Countries:
Our logistics providers support shipping your order to USA, CA, AU, UK, FR, IT, DE, ES.
Where Is My Order
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you click here to see the order status.
1) For delivering successfully, we suggest you leaving your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column can not be compensated.
3) PO Boxes is not accepted if you choose express shipping . Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by JUJUSLOOK.
4) Your order can be tracked in details only when it arrives in your country's facility. Especially for standard flat shipping, kindly allow 10-25 working days of shipment to your address, even possible " not found ". Thanks for your patience.
If you have any question, please contact our customer service: email@example.com
Because we have too many emails to deal with everyday, your email may be replied in 24 hours. Thank you for your patience and understanding.
We always take pride in our product quality and our strict quality control system. In order to provide you with maximum peace of mind, we offer a 30 days return policy after you received the item (which is shown by the delivery information).
If you have any problems about the item you purchased, please contact our customer service department through email: firstname.lastname@example.org within 30 days after receiving your order (which is shown by the delivery information). We will do our best to support your request.
I. Return Process:
If you had any problem after receiving your item, please send email to our customer service: email@example.com
1. Please inform us your order number, describe the issue of the product and provide us pictures that can display the problem.
2. Once we have received your complaint emails in our customer service's inbox, we will reply you in 24 hours.
3. Please do not return your products directly to the address on the package that you have received. The return address that provided by our customer service is available only.
4. If you do not provide sufficient information especially return tracking number, we have the right to reject your request for return. Thank you for your understanding and we deeply appreciate your cooperation.
In which case the goods cannot be returned?
II. Return Policy
- You can return items within 30 days after delivery. We have a friendly customer service, we are always here to serve you. All you need is to contact us, and describe the problem or the return reason along with your order number in your emails.
- The product you want to send back should not be worn out and the label should be attached.
- We are responsible for all the following defective items within 30 days: stains, zipper malfunction, ripped or torn, obvious color difference, and major difference between the photographed product and the product that you have received.
- Do not accept any complaints and indemnities due to the wrong size by personal reason.
- We can allow the return once we have received all information in point. The customer is responsible for shipping charges incurred on returned/exchanged merchandise. The specific fee should be based on the express company you choose.
- Full refund is not avaliable for promotional item.
III. Exchange & Refund
You are guaranteed of returning the item(s) and obtaining a full or partial refund once we have received your returned items .
The refund will be sent to your shopping Paypal or credit card account, you will receive it within 48 hours.
Jujuslook is not liable for shipping fee under the following:
Size doesn't fit.
Customer's subjective factors and just dislikes the item.
ⅤI. Package Returned
- Please inform us the return tracking number after you returned your items .
- In case you have any other questions, please do not hesitate to get in touch with our customer service: firstname.lastname@example.org.